The Problem
Three allergen incidents in six months. Legal exposure estimated at $40,000+. Recipes lived in individual chefs' heads — when they left, the knowledge left with them.
The Result
Zero allergen incidents since go-live. Recipe library fully standardised across all three properties. New chef onboarded in 4 days versus their previous 6 weeks.
"We had a guest hospitalised. After that, I couldn't sleep. ExeChef is the first system that made me feel like we actually had control."